Maverick, an adopted rescue dog, was first diagnosed with cancer in May 2015. After six months of chemotherapy, he became cancer-free. About two months ago, his cancer returned.
Last week, Maverick started to not feel well. Joey Maxwell, and his wife, Allison, took Maverick to the hospital. He was experiencing an anemia crisis combined with an infection. The vet told Joey and Allison they would be taking Maverick home to hospice care.
Joey told his wife he had a crazy idea. He wanted to buy something big enough to support Maverick and take him for one last blowout in their town, DeLand, Florida.
The couple spent most of their money on Maverick’s visit to the hospital and had a limited amount left, but felt it was important to buy him a cart.
Joey headed to Lowe’s in DeLand looking for a cart for Maverick. Hurricane Matthew had just traveled through Florida, so there were no carts available in the garden center. Joey began wandering through the store looking for something he could build, then he ran into John Miller.
“Someone approached me saying ‘How can I help?’ I explained the situation and had no idea who he was. Before I finished telling the story, he reached into his pocket. He began making calls, and I heard him say ‘This is a top priority.’ He asked me to come back in an hour.”
Miller is the DeLand store manager.
He found out the store had an extra cart in storage. He asked an assembler to put the cart together as quickly as possible.
“You never know what a customer is coming into the store to buy. Every customer’s a different situation. If we go out of our way to make a difference in their lives, then this is Lowe’s living our core values,” Miller said.
When Joey arrived to pick up the cart, he was surprised to see someone walking toward him wheeling it. He expected to have to put the cart together himself. The cashier rang him up and when the display price was lower than he expected, Joey began to cry. The cashier did too.
After arriving home, Joey and his wife loaded Maverick’s bed on the cart and took him downtown.
“And we had the time of our lives,” Joey said. “From that day on Mav’s slowly been getting better. I think it’s the cart. It sounds so crazy, but getting him out of the house and into the fresh air has helped. Experiencing all this love and attention from everyone has been the difference.”
It’s evident that Maverick’s a popular dog in DeLand, Florida – his Facebook page is full of pictures with smiling friends and his giraffe, Goose, which he’s had for some time.
Joey brought Maverick back to Lowe’s on his cart a few days later. He spent nearly an hour and a half receiving cuddles and attention from employees and customers alike.
“We’ve heard from people all over the world – Australia, Canada, Washington State – about what an impact this is having on them. I’ve heard thousands of stories about other people’s dogs. We always knew he was special, this really shows it,” Joey said.