Richard Bilyk suffered a stroke and has been wheelchair bound for over two decades. The kitchen has been one tough place to navigate for this Navy veteran.
Diane, his wife, recalls what the space used to look like.
“It was ugly. Orange. Linoleum floors. Cabinets badly scratched from his wheelchair. It was in dire need of help. Rich is the cook but he couldn’t really get to anything so he’d hide in the office.”
The two went to Lowe’s (“Rich loves that military discount!” Diane says) and met Deb Hoffkins, an associate who specializes with projects inside the home.
“I was asking questions about why they were looking for appliances and once they told me about their cabinets, I showed them the Passport line.”
The KraftMaid® Passport Series is recognized as a leader in accessible cabinetry. Deb laid out what the Bilyk’s new kitchen could look like and they loved it. Once they agreed to the plan, Gabby Mitchell, an installed sales manager for Lowe’s, took over the project.
“Gabby was awesome. She gave me her cell number and answered any question I had, night or day. Went above and beyond. She felt like family,” Diane says.
For Gabby, the feeling was mutual.
“They’re a really fun couple. It felt like helping a neighbor. Not work. We turned into friends.”
And the end result? A beautiful kitchen that gives Richard the independence and accessibility to cook again. Diane raves about it.
“This kitchen is custom, custom, custom. Rich can get to drawers. He can open cabinets without hitting them. The tile floor is easier to clean and allows him to move around. We took a wall down so we can be together even in separate rooms.”
The Bilyks have even invited Gabby and her daughter over for dinner sometime. Spaghetti and meatballs. The best part?
Richard is cooking.