Lowe’s stores are stocked with disaster prep, cleanup and recovery supplies, but our support for communities facing disasters from hurricanes to snowstorms also includes five strategic partnerships and other local support.
Below are five ways Lowe’s works to help our communities – and some may surprise you. We also introduce you to the five strategic partnerships that help us… help you.
1. We’re open when others can’t be.
Every Lowe’s store is equipped with backup generators to help stores reopen as quickly as possible after a disaster, once it’s safe to do so. That also means customers needing critical supplies for their homes can have access to them sooner.
2. We deliver emergency supplies as quickly as possible.
Lowe’s Emergency Command Center was created in 1989 in the wake of Hurricane Hugo. During significant weather events, associates at Lowe’s headquarters in Mooresville, N.C., activate the Command Center and work around the clock to get critical supplies to stores.
3. Our impacted associates come first.
Lowe’s deploys storm relief teams from other areas to support stores impacted by disaster, which means impacted associates can focus on their families and personal needs without worrying about reporting for work. Lowe’s pays storm relief team members for their expenses and labor, but each is a volunteer for the assignment, which is pretty amazing when you think about the impact that has on their own families back home.
4. Lowe’s strategic partnerships help us help our communities before, during and after a disaster.
Ahead of storms, we work with new nonprofit partners Federal Alliance for Safe Homes (FLASH) and National Voluntary Organizations Active in Disaster (VOAD) to make readiness a priority. After a disaster, Lowe’s understands food, water and shelter are immediate community needs, so partners from the American Red Cross to Operation BBQ Relief are poised to jump in with us. We also understand it can take weeks to clean up and often even longer to rebuild, so we’ve partnered with Reach Out WorldWide (ROWW).
- FLASH is focused on strengthening homes and safeguarding families from disasters of all kinds. Together, FLASH and Lowe’s are identifying opportunities to provide consumer safety and home strengthening information for weather events such as hurricanes, wild fires, tornadoes, flooding and earthquakes.
- Earlier this year Lowe’s participated in the Hurricane Awareness Tour, as part of the FLASH #HurricaneStrong initiative. The tour is intended to raise awareness and encourage people who live in hurricane-prone areas to take steps to safeguard their families, communities and businesses.
- National VOAD is a group of non-profit organizations that partner to mitigate and alleviate the impact of disasters.
- The American Red Cross shelters, feeds and provides emotional support to victims of disasters.
- Last year, Lowe’s began partnering with Operation BBQ Relief. The organization serves hot meals to displaced residents and first responders during times of natural and other disasters. In the immediate weeks after Hurricanes Florence and Michael made landfall last year, Operation BBQ Relief served more than 1.1 million hot meals in North Carolina and Florida.
- Lowe’s collaborates with ROWW to respond to and accelerate relief efforts. ROWW worked alongside Lowe’s Heroes volunteers following Hurricane Florence and after severe Midwest flooding earlier this year. Together, they’ve cleared access ways, removed dangerous trees, gutted homes and assisted with cleanup efforts at various community events.
5. Whenever disaster strikes, Lowe’s Heroes volunteers swoop into communities to help.
From distributing supplies and helping residents clean up after a disaster, Lowe’s Heroes have handy access to chainsaws to cut up fallen trees, storage totes to help salvage personal belongings and the expertise to remove drywall. In 2019, as hurricane season descended, 1,300 volunteers from Lowe’s Store Support Center in Mooresville, N.C., assembled 20,000 buckets of disaster relief supplies with items like gloves, bleach, insect repellant and trash bags.
These buckets are currently stored in a North Carolina distribution center, ready to be deployed when our communities need them. In 2018, Lowe’s distributed more than 12,000 buckets with disaster relief supplies along the North Carolina coast after Hurricane Florence.